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Shipping and Returns

 

Payment Methods:
Currently we do not accept "Cash on Delivery". Credit Card/Net Banking/Cash Cards/Cash in Advance payment methods are accepted.

 

Cancellation Policy:
Orders placed from our shop cannot be cancelled.

 

Return Policy:
If you are returning the product, please take a note that some small irregularities in design etc signifies these are handcrafted products and therefore are truly unique in nature. These are not machine crafted products and therefore we would appreciate if you can consider that before returning any product. In spite of this, if you still want to return, we have a very friendly return policy. Customer satisfaction is of utmost importance to us. Please see below for more details regarding this.

 

We follow "No Returns Policy" except in following conditions:

  1. Product was damaged or had defects
  2. Wrong product was shipped

 

Further conditions for return:

a. All items must have the original security tag and label and must be returned in the same conditions as delivered by the Company.
Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return.

b. All requests for return of product have to be placed within Seven (7) days from the date of delivery. No return requests will be processed after five (5) days from receipt of item(s).

c. To return an item, please email to ritu@rituhomes.com and you will get instructions for return from us.

d. The product to be returned has to be neatly packed in a box in which it came with to and from address clearly written on the box.

e. For the return shipping cost, the customer will get a store voucher which can be used on rituhomes.com for future purchases.

f. If we do not replace/ship the right product within 7 days of the receipt of the return, Customer can request for a refund into his bank/credit card.

g. Refunds for goods not dispatched: If we fail to dispatch product within 7 working days, Customer can request for a refund into his bank/credit card.

 

Shipping Policy:

Our products are shipped within 5 -7 working days. In special cases its mentioned 2-3 weeks.

Some of our products may have shipping and handling charges.

Please see shipping charges on individual products.

  • I have the pleasure of having several pieces of jewellery from Ritu Homes, and have been wearing it at all my fav parties, unique, beautiful jewellery and feel beautiful when you wear it."
    Shivani, Jaipur
  • Found very nice products on RituHomes
    Neha, New Delhi
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